Name: Lexie Wiek
Title: Customer Care Specialist
Education: I went to the University of Wisconsin – Platteville and received a Bachelor’s Degree in both Forensic Science and Biology with a minor in Criminal Justice
Time at Ōmcare: 10 months
1. What led you to Ōmcare?
I started with Ōmcare by working part time over winter break doing Customer Care. When I was done with school I started to help by testing the Ōmcare Home Health Hub. Last November I was offered a full time job as the Customer Care Specialist.
2. What’s the most rewarding part of working at Ōmcare?
The most rewarding part of my job at Ōmcare is helping our Lead Users become more adherent with their medications because they can really see a difference personally with their health and wellness.
3. What is your favorite current project you’re working on?
My favorite project is working on the Lead User Pilot because I love getting to know our Lead Users and I love helping them find solutions that they are proud of.
4. Pick out a core value that means a lot to you. How have you seen this lived out in your time at Ōmcare?
WE are a Team; I love collaborating with different members of our team and learning new perspectives that could help solve a problem or make our product even better!
5. What are you most proud of accomplishing throughout your time at Ōmcare?
I am most proud of the help that we have given to the participants and lead users that we have helped become more adherent leading to them feeling better physically, mentally, and emotionally.
6. Why should someone work at Ōmcare?
I believe that someone should work for Ōmcare because we are working towards having an amazing product that will truly change people’s quality of life and will have a huge impact on the longevity of their lives.