Empowering family caregivers and improving medication adherence with connected technology

Exclusive technology from Ōmcare aims to offer an unbroken chain of communication between patients, providers, and family caregivers.

By Lisa Lavin, founder and CEO, Ōmcare

The sandwich generation

The United States population is aging and, in the process, they will require more in the way of long-term care support and services. The senior community will more than triple before 2050, with half of these individuals expected to need long-term care, which will come from either skilled nursing facilities or adult children or family members.[1]

Adults who are part of the sandwich generation—that is, those who have a living parent age 65 or older are pulled in many directions. Thirty-five million Americans provided unpaid care to an adult age 50 or older in 2015. The vast majority (85 percent) were caregivers for a relative, primarily an aging parent.[2]

Caregiving for family members takes many forms. Nearly half of family caregivers travel to care for someone, while an additional 35 percent are sharing a home with the loved one they’re caring for. Some are caring for a spouse or partner, many for a parent — all working to help that person stay at home for as long and as comfortable as possible.[3]

Technology’s integration with health care

Amidst rising costs and changing demographic needs, telemedicine has emerged as a viable solution for doctors, patients, employers, and insurance providers to cut costs and save money.

It’s no surprise then that the utilization of telemedicine is growing. According to Deloitte, physicians conducted about 100 million telemedicine appointments globally in 2014, which generated potential savings of more than $5 billion when compared to the cost of in-person doctor visits. And from 2014 to 2018, the use of non-hospital-based provider-to-patient telehealth grew 1,393%.

Another recent report from FAIR Health showed that the use of telehealth services is growing faster than usage at retail clinics, urgent care centers, and emergency departments. The most recent FAIR Health findings show that overall telehealth claims are expected to increase 624% from 2014 to 2018.[4]

By increasing access to physicians and specialists, telehealth helps ensure patients receive the right care, at the right place, at the right time. Currently, 76 percent of U.S. hospitals connect with patients and consulting practitioners at a distance through the use of video and other technology.[5]

New telehealth and remote monitoring technologies are fundamentally changing the way people interact with the health care delivery system.

Connect caregivers with the right technology

From tracking vital signs with remote monitoring devices to communicating quickly with a nurse through a web portal to receiving on-the-spot care from a doctor via video chat, telehealth aims to make life easier.[6]

An AARP study on technology’s impact on caregiving revealed that 68% of caregivers would routinely use technology to manage critical information about patient health, vitals, and document medications. [7] 

The right technology can give health care providers and caregivers a means of communication that is essential to improving patient outcomes. For example, patient monitoring programs that allow virtual check-ins enable patients to extend the duration between doctor's visits or unplanned hospital stays. Meanwhile, a KLAS Research report surveying 25 healthcare organizations found that 38% of healthcare organizations using remote patient monitoring programs for chronic disease management reported reduced admissions, while 17% cited cost reductions.[8]

Technology can facilitate this change by tracking and alerting family and medical caregivers in the event of identified house safety problems-fireplace safety, water safety, walking, etc. It can also mitigate environmental variables at home-noise, lighting, temperature-thereby decreasing the likelihood of trouble and resulting habits in people with dementia.

Technology can also play a direct care role in providing voice assistance to the person with dementia for repetitive questions, while delivering helpful input for both the elderly individual and caregivers from trusted circles— family, friends, neighbors, and other caregivers.[9]

Remote patient monitoring benefits patients and care networks

Remote patient monitoring is a digital health solution that captures and records patient physiologic data outside of a traditional health care environment. As providers increasingly turn to remote patient monitoring technology to improve patient outcomes, limit costs and cut down on using more expensive services, healthcare industry newcomers and legacy players alike are vying for a piece of this growing market.

With data collected over time, care team members can manage and treat chronic conditions in a way that is effective, timely, and realistic to the patient and caregiver’s lifestyles. The data generated through this approach can help facilitate conversations between patients and physicians and facilitate opportunities to intervene quickly to avoid complications. Using technology, a patient managing a chronic condition can connect more frequently with their care team from home, and spend less time going to the doctor’s office.

In addition to providing care teams with better, more actionable information earlier, remote patient monitoring has been praised for engaging patients in their care by providing them access to their personal data so they can better understand the impact of their treatment and advocate for their medical needs.

Older adults with long-term care needs should be able to live independently and age while minimizing stress on family caregivers. Telehealth strategies can support this process by improving access to care and ensuring its quality, while reducing the strain put on caregivers that comes from time constraints and managing logistics, added mental and emotional stress, and financial burdens of providing long-term care to an aging loved one. The right technology can address these issues and allow for loved ones to age gracefully and in their best health.

About Ōmcare

Ōmcare is a health technology company aspiring to extend the reach of the caregiver, increase medication adherence, and to improve treatment outcomes by harnessing the power of remote care. We aim to achieve this through our proprietary interactive technologies - promising right pill, right time, right person. By partnering with pharmacies, payers, providers, and family caregivers, our vision is to help people live healthier, more vibrant, independent lives.

[1] "Aging Cost In America." Modern Health Talk. N. p., 2018. Web.

[2] "The Sandwich Generation | Pew Research Center." 30 Jan. 2013

[3] "Caregiving Guides For Families Providing Care At Home". AARP, 2019, Guide to Providing In-Home Care for a Loved One

[4] "Telehealth Use Increasing Most Among Non Hospital-Based Providers." Healthcare Dive.

[5] Fact Sheet: Telehealth - aha.org. Fact Sheet: Telehealth PDF

[6] Telehealth and Seniors | Updated for 2019 | AgingInPlace.org.

[7] Winifred V. Quinn, A., Ellen O’Brien, C. and Greg Springan, M. (2019). Using Telehealth to Improve Home-Based Care for Older Adults and Family Caregivers

[8] "Hospitals Are Finding ROI In Remote Patient Monitoring Programs." mHealthIntelligence. N. p., 2018.

[9] "Telehealth Can Give Caregivers Much-Needed Support, Peace Of Mind." mHealthIntelligence. N. p., 2018.

Image: "Telemedicine & Telehealth Services Covered By Medicare | Medicarefaq." MedicareFAQ. N. p., 2019.


telemedicine equipment: automatic pill dispenser

Connected care and remote patient monitoring prove to be cost-effective methods to improve patient outcomes, medication adherence, and patient satisfaction

Exclusive technology from Ōmcare aims to eliminate common breakdown in chain of communication between patients, providers, and family caregivers.

By Lisa Lavin, founder and CEO, Ōmcare

The United States population is aging and, in the process, they will require more in the way of long-term care support and services. In fact, it’s estimated that between 2015 and 2050, the senior population will more than triple, with half of these individuals expected to need long-term care, which will come from either skilled nursing facilities or from adult children or family members. According to projections produced by the Congressional Budget Office, due to population growth, long-term care expenses could more than double from 1.3% of gross domestic product (GDP) in 2010 to 3% of GDP in 2050.[i]

In either scenario, the high cost of care creates financial hardships for individuals and families, taxes the personal time and relationships between family members, and can even impact the professional lives of caregivers. According to a 2016 report by AARP, family caregivers are spending roughly $7,000 per year ($6,954) in all out-of-pocket costs related to caregiving: household expenses, medical expenses, and more.[ii] The average family caregiver spends roughly $7,000 per year, or nearly 20 percent of their annual income, on out-of-pocket costs, according to AARP estimates.[i]

A common issue that often complicates caregiving, influences patient outcomes, and contributes to rising costs, is lack of medication adherence by patients. Nonadherence accounts for up to 50% of treatment failures, around 125,000 deaths, and up to 25% of hospitalizations each year in the United States.[iii] Studies show that 26% of readmissions are potentially preventable and medication-related, the most common of which was nonadherence due to patient choice (23.8%).[iv]

According to estimates by the IMS Institute, better medication management could produce $213 billion in savings annually, of which $105 billion would be from improved adherence.[v]

The ripple effect of caregiving needs

While the impact of increased caregiving needs for the aging population are many, two of the most significant areas of impact are related to cost and caregivers.

Financial impact. With healthcare costs set to hit more than $2.3 trillion, the need for more cost-efficient care has never been more important. Consider the fact that the annual median cost for nursing facilities ($97,455 for a private room) is more than double the median income of older households ($42,113). Likewise, according to the National Association of Home Care, the average cost of care from a skilled nursing facility is $544 dollars per day, while the average cost of home health care per visit is $132 dollars.[i]

On average, an American turning 65 today will incur $138,000 in future long-term care costs.[ii] Families will pay about half of the costs themselves out-of-pocket, with the rest covered by public programs and private insurance.[x] While most people with long-term care needs will spend relatively little on their care, about one in six (17%) will spend at least $100,000 out-of-pocket.[i]

Caregiver impact. Approximately 35 million Americans provided unpaid care to an adult age 50 or older in 2015. The vast majority (85%) were caregivers for a relative, primarily an aging parent.[vi] The term ‘sandwich generation' – the label used to describe adult children who are simultaneously caring for their children and their aging parents – is becoming so commonplace that it was added to the Merriam-Webster Dictionary in 2006. However, the dictionary fails to mention the heavy financial and emotional stress that being a part of this generation can cause on caregivers.[vi] Caregivers often experience the following:

  • Caregivers report high rates of depressive symptoms and mental health problems, compounded with the physical strain of caring for someone who cannot perform activities of daily living, such as bathing, grooming and other personal care activities.[vii]
  • 6 out of 10 (61%) caregivers experience at least one change in their employment due to caregiving such as cutting back work hours, taking a leave of absence, receiving a warning about performance/attendance, among others.[viii]
  • 49% arrive to their place of work late/leave early/take time off, 15% take a leave of absence, 14% reduce their hours/take a demotion, 7% receive a warning about performance/attendance, 5% turn down a promotion, 4% choose early retirement, 3% lose job benefits, and 6% give up working entirely.[viii]

Further exacerbating these factors is the poor or inconsistent communication that occurs between patients, caregivers, and healthcare providers. A study by the Accreditation Council for Graduate Medical Education (ACGME) found that 69% of health care providers do not have a standardized hand-off process – a real-time process of passing patient information from one caregiver to another – and only 20% have some standardization. This lack of process can create inaccuracies that lead to extended stays in clinical facilities or that complicate medication and therapy adherence outcomes.[ix]

Telehealth solutions impact all stages of care

Amidst rising costs and changing demographic needs, telemedicine has emerged as a viable solution for doctors, patients, employers, and insurance providers to cut costs and save money.[x]  It’s no surprise then that utilization of telemedicine is growing. According to Deloitte, physicians conducted about 100 million telemedicine appointments globally in 2014, which generated potential savings of more than $5 billion when compared to the cost of in-person doctor visits.[x] From 2014 to 2018, the use of non-hospital-based provider-to-patient telehealth grew 1,393%.[xi]

New telehealth and remote monitoring technologies are fundamentally changing the way people interact with health care.[xii]

Remote patient monitoring

Remote patient monitoring is a digital health solution that captures and records patient physiologic data outside of a traditional health care environment.[xii] As providers increasingly turn to remote patient monitoring technology to improve patient outcomes, limit costs, and cut down on using more expensive services, healthcare industry newcomers and legacy players alike are vying for a piece of this growing market.[xiii]

Remote patient monitoring is particularly helpful in managing chronic conditions and improving medication adherence because it provides visibility into patients’ lives outside of their scheduled appointments, which has historically been a barrier to timely and effective diagnosis and management.[xiii]

With data collected over time, care team members can manage and treat chronic conditions in a way that is effective, timely, and realistic to the patient and caregiver’s lifestyles. The data generated through this approach can help facilitate conversations between patients and physicians and facilitate opportunities to intervene quickly to avoid complications.[xiii]

In addition to providing care teams with better, more actionable information earlier, remote patient monitoring has been praised for engaging patients in their own care by providing them access to their own data so they can better understand the impact of their treatment and advocate for their medical needs.[xiv]

Connect caregivers with the right technology

From tracking vital signs with remote monitoring devices to communicating quickly with a nurse through a web portal to receiving on-the-spot care from a doctor via video chat, telehealth aims to make life easier.[xiv]

The right technology can give health care providers and caregivers a means of communication that is essential to improving patient outcomes. For example, patient monitoring programs that allow virtual check-ins enable patients to extend the duration between doctor's visits or unplanned hospital stays. Meanwhile, a KLAS Research report surveying 25 healthcare organizations found 38% of healthcare organizations using remote patient monitoring programs for chronic disease management reported reduced admissions, while 17% cited cost reductions.[xiii]

Older adults with long-term care needs should be able to live independently as they age while limiting stress on family caregivers. Telehealth strategies can support this process by improving access to care and ensuring its quality, while reducing the strain put on family members by increased time requirements, added mental and emotional stress, and financial burdens of providing long-term care to an aging loved one. The right technology can address these issues and allow for loved ones to age gracefully and in their best health.

About Ōmcare

Ōmcare is a health technology company aspiring to extend the reach of the caregiver, increase medication adherence, and to improve treatment outcomes by harnessing the power of remote care. We aim to achieve this through our proprietary interactive technologies - promising right pill, right time, right person. By partnering with pharmacies, payers, providers, and family caregivers, our vision is to help people live healthier, more vibrant, independent lives.

References

[i] "Long-Term Services And Supports For Older Americans: Risks And Financing Research Brief". ASPE, 2019, https://aspe.hhs.gov/basic-report/long-term-services-and-supports-older-americans-risks-and-financing-research-brief.

[ii] "Caregiving Innovation Frontiers". Aarp.Org, 2019, https://www.aarp.org/content/dam/aarp/home-and-family/personal-technology/2017/08/caregiving-innovation-frontiers-2017-aarp.pdf.

[iii] Kim, Jennifer. "Medication Adherence: The Elephant In The Room". Uspharmacist.Com, 2019, https://www.uspharmacist.com/article/medication-adherence-the-elephant-in-the-room.

[iv] "Up To 26% Of Hospital Readmissions Are Preventable And Medication-Based". Drug Topics, 2019, https://www.drugtopics.com/drug-topics/news/26-hospital-readmissions-are-preventable-and-medication-based.

[v] IMS Institute for Healthcare Informatics, “Avoidable Costs in U.S. Healthcare: The $200 Billion Opportunity from Using Medicines More Responsibly,” June 2013

[vi] "The Sandwich Generation | What Is The Sandwich Generation?". Seniorliving.Org, 2019, https://www.seniorliving.org/caregiving/sandwich-generation/.

[vii] "Caregiver Health | Family Caregiver Alliance". Caregiver.Org, 2019, https://www.caregiver.org/caregiver-health.

[viii] "Caregiving In The U.S.". Aarp.Org, 2019, https://www.aarp.org/content/dam/aarp/ppi/2015/caregiving-in-the-united-states-2015-report-revised.pdf.

[ix]  Wagner R, et al. CLER 2016 National Report of Findings, Issue Brief #5: Care Transitions. Chicago, Illinois: Accreditation Council for Graduate Medical Education, March 2017.

[x]  "Telemedicine Research Papers: Trends In Healthcare - Evisit". Evisit, 2019, https://evisit.com/resources/telemedicine-trends/.

[xi] fairhealth.org. (2019). A Multilayered Analysis of Telehealth. [online] Available at: https://s3.amazonaws.com/media2.fairhealth.org/whitepaper/asset/A%20Multilayered%20Analysis%20of%20Telehealth%20-%20A%20FAIR%20Health%20White%20Paper.pdf.

[xii] "Digital Health Implementation Playbook". Ama-Assn.Org, 2019, https://www.ama-assn.org/system/files/2018-12/digital-health-implementation-playbook-REV1.pdf

[xiii] "The Technology, Devices, And Benefits Of The Growing Remote Patient Monitoring Market". Business Insider, 2019, https://www.businessinsider.com/remote-patient-monitoring-industry-explained.

[xiv] "Telehealth And Seniors | Updated For 2019 | Aginginplace.Org". Aginginplace.Org, 2019, https://www.aginginplace.org/telehealth-and-seniors/.