About the Ōmcare Home Health Hub®
Ōmcare is designed with simplicity in mind and the set up requires only four easy steps: plug it in, connect to Wi-Fi, create a PIN and load your medication.
Loading your medication is easy. You will open the door and put your roll of medication on the spindle, then shut the door. That’s it!
Each month, you will receive your medication refill in the mail before your current roll runs out.
Each Hub can only be used by one person due to the customized medication and schedule.
The Hub has Ōmcare on-the-go® which allows you to dispense medication ahead of time and take it with you.
The Hub will alarm when your medication is due.
Ōmcare specifications
A smart phone or tablet is required to set up the Hub. Beyond that, the owner of the Hub does not need a smart phone unless they want to receive alerts while away. Anyone else will need the Ōmcare app on a smart phone to make calls to the Hub.
The Hub is 8″ W x 16.2″ H x 21.5″ D.
The Hub weighs approximately 15lbs.
Ōmcare is based in Minnesota, and all of our products are designed and manufactured in the United States.
Payment & shipping
No, at this time it is not covered by insurance.
The Hub is available for purchase in the Ōmcare Store.
Yes, you can use your FSA/HSA card or account to purchase the Hub.
The Hub has a one-time cost of $1599 and monthly service subscription of $19.99, billed annually.
No, at this time we do not ship internationally.
Security
Keeping your data secure is very important to Ōmcare. We use HIPAA-compliant storage for all member data.
Yes, your medication will be locked in the Hub and only accessible through the use of a key or your unique PIN.
Wi-Fi & connectivity
Yes, Wi-Fi is required to use the Hub. In the case of a power outage, you will be able to access your medication.
The Hub supports both 2.4GHz and 5GHz, and only supports security layers WPA2.0 and higher.
Medication & pharmacy
Currently, we partner with divvyDOSE Pharmacy. We are always adding more pharmacy partners and expect to have additional options at a later date.
The Hub holds up to 30 days of medication.
If you have medication added, you will receive a partial fill. Then the next month, your medication roll will include your new prescription. If a medication is removed, it will be updated on your medication list immediately and reflected in your next shipment.
Switching your pharmacy is easy. After purchasing the Hub, you or a loved one will reach out to divvyDOSE to start the transfer and sync process.
Your prescriptions will be mailed directly to your door each month.
While the Hub does not store as-needed medication, liquids, drops, inhalers or injections, you will receive a reminder from the Hub for all medication.
Yes, when you start your transfer process with the pharmacy, you will go through medication syncing. This allows all of your medication going forward to be filled on the same day.
Warranty & return policy
Yes, Ōmcare offers a 1-year warranty from the date of purchase.
Ōmcare offers a 90-day money-back guarantee from the date of purchase.
Still have questions?
Customer care is available to provide the expert support you and your loved ones need.